Privacy policy
Your information, in plain English
Effective November 12, 2026
This website belongs to Outdoor Soul Food Cafe LLC (“we”, “us”). We only collect what you choose to send us, we use it to answer you, and we never sell it.
The short version
- The only personal information we collect is what you type into our catering and big orders form.
- No advertising, analytics or tracking cookies. No Facebook pixel. No Google Analytics.
- We don’t sell, rent or trade your information, and we don’t use it for targeted ads.
- Form requests are deleted from our website automatically after 12 months.
- You can ask us to show you or delete your information at any time.
What we collect
Information you give us. When you send a request through our catering and big orders form, we collect:
- your name
- your phone number or email address
- your event date and number of guests, if you fill them in
- your message
We don’t ask for payment information on this website. Online orders go through DoorDash, which has its own privacy policy.
Information collected automatically. Like every website, ours runs on a hosting service (Cloudflare). To show you the page and protect the site from attacks and spam, Cloudflare processes basic technical information such as your IP address, browser type and the pages you request. We don’t use this information to identify you or build a profile about you.
Cookies and tracking
We do not use advertising, analytics or tracking cookies, and we don’t track you across other websites. That’s why you don’t see a cookie pop-up on our site: there’s nothing to accept or turn off.
Our hosting provider may set a small security cookie that’s strictly necessary to keep the site safe from bots. The private management area of the site uses a login cookie that only applies to our authorized staff.
Do Not Track and Global Privacy Control. Because we don’t track visitors across websites, our site works the same way whether or not your browser sends a Do Not Track or Global Privacy Control signal.
How we use your information
- To reply to your request and plan your catering order or event
- To keep a record of requests we’ve received
- To protect the website from spam and abuse
We won’t add you to a mailing list or send you marketing messages unless you ask us to.
Who can see it
We don’t sell, rent or trade your personal information, and we don’t share it for targeted advertising. It’s only seen by:
- Our team, so we can reply to you.
- Our website manager, who maintains this site for us and can see form requests in the site’s private management area.
- Cloudflare, which hosts the website, stores form requests in its database and delivers them to our email.
- Google, because we receive requests in our Gmail inbox.
We may also share information if the law requires it, for example to respond to a valid court order.
Links to other websites
Our site links to DoorDash, Facebook, Instagram, TikTok, Google and Google Maps. When you click those links, you leave our site, and those companies’ own privacy policies apply.
How long we keep it
Requests sent through our form are automatically deleted from our website after 12 months. A copy also arrives in our email inbox, which we may keep as a normal business record. If you’d like us to delete your request sooner, including the email copy, just ask.
How we protect it
Our site uses an encrypted connection (HTTPS), so what you send is protected on its way to us. The management area where requests are stored is protected by a login that only authorized people can use. No system is perfectly secure, but we take reasonable steps to keep your information safe, and we collect as little as possible in the first place.
Your choices
You can ask us to:
- tell you what information we have about you
- correct it
- delete it
Contact us using the details below. We’ll answer within 45 days, and we’ll never treat you differently for asking.
Children
Our website is meant for adults and isn’t directed to children or teens. We don’t knowingly collect personal information from anyone under 16. If you believe a child sent us information, contact us and we’ll delete it.
Changes to this policy
If we change this policy, we’ll update it on this page and change the effective date at the top.
Contact us
Outdoor Soul Food Cafe LLC
6818 Colonel Glenn Rd, Little Rock, AR 72204
Phone: (501) 517-7313
Email: outdoorsoulfood06@gmail.com